Frequently Asked Questions (FAQs)

Flexmenswear – MICHAEL BROUGHTON BATES LLC

Effective Date: April 22, 2026

1. What products do you sell?

We offer a wide range of women's clothing at Flexmenswear, including but not limited to:

• Tops & Blouses
• Dresses
• Pants & Skirts
• Outerwear
• Accessories

You can browse our full collection on our shop page.

2. How can I place an order?

To place an order, follow these simple steps:

• Browse our website and choose the items you’d like to purchase.
• Select the size and quantity of each item.
• Add the items to your shopping cart.
• Proceed to checkout to enter your shipping information and payment details.
• Review your order and complete your purchase.

You will receive an order confirmation email once your order is successfully placed.

3. Can I change or cancel my order?

Once an order is placed, we begin processing it immediately. If you need to make a change or cancel your order, please contact us as soon as possible.

Orders can be canceled or modified before processing begins (usually within an hour). After processing starts, changes or cancellations are not guaranteed.

Please refer to our Cancel / Change Order Policy for further details.

4. What payment methods do you accept?

We accept the following payment methods:

• PayPal
• Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
• Pay Later (via PayPal)

All transactions are secure and encrypted to ensure the safety of your payment information. For more details, visit our Payment Methods page.

5. How much does shipping cost?

We offer a flat-rate shipping fee of $6.99 for all orders. Shipping costs are added at checkout, and no additional hidden fees will be charged.

You can check estimated delivery times on our Shipping Policy page.

6. How long will it take to receive my order?

We strive to ship your order as quickly as possible.

Order Processing Time: 1-2 business days.
Transit Time: 2-5 business days.

Total delivery time typically ranges from 3 to 7 business days. For more details, please refer to our Shipping Policy.

7. Do you ship internationally?

At this time, we only ship within the United States. We do not offer international shipping.

8. Can I track my order?

Yes! Once your order has been shipped, we will send you a tracking number via email. You can use this number to track the status of your shipment through the carrier’s website.

9. What if my item is damaged or defective?

We are committed to delivering high-quality products. If you receive a damaged or defective item, please contact us within 7 days of receiving your order with:

• Your order number
• A photo of the damaged/defective product

We will review your case and offer a suitable resolution, such as a replacement or refund.

For more details, check out our Return & Refund Policy.

10. What is your return policy?

We offer a 30-day return window for all products that meet our return conditions. Items must be in original condition, unused, and unwashed with tags still attached.

Refunds are processed within 7 business days after we receive your return.

For more information, please refer to our Return & Refund Policy.

11. How do I contact customer support?

If you have any questions or need assistance, you can reach our customer support team:

Email: [email protected]
Business Hours: Monday – Friday, 8:00 AM – 5:00 PM (AKST)

We aim to respond to all inquiries as quickly as possible, typically within 1-2 business days.

12. How can I stay updated on sales and new products?

To stay up to date with the latest promotions, sales, and new arrivals, you can:

• Subscribe to our newsletter at the bottom of our homepage.
• Follow us on our social media pages: Instagram, Facebook, and Pinterest.

13. Do you offer gift cards?

Currently, we do not offer gift cards. We will update our website if this option becomes available in the future.

14. Can I buy from Flexmenswear if I don’t live in the U.S.?

At this time, Flexmenswear only offers shipping within the United States. We are not yet able to fulfill international orders, but we hope to offer global shipping in the future.

15. What should I do if I can’t find the answer to my question?

If you can’t find the answer to your question in our FAQs, please don’t hesitate to contact us at [email protected]. Our customer service team is happy to assist you.

16. How do I know if an item is out of stock?

If an item is out of stock, it will be clearly marked as “Out of Stock” on the product page. We recommend signing up for a back-in-stock notification if available, and we will notify you when the item is back in stock.

17. Can I change my order after I place it?

Once your order is placed, it is processed immediately. You may request changes, but we can only accommodate requests before the order has been processed.

Summary (Quick Overview)

Question	Answer
Payment Methods	PayPal, Credit/Debit Cards, Pay Later
Shipping Cost	$6.99 flat rate
Return Period	30 days
Refund Time	7 business days
Contact Us	[email protected]