Shipping Policy

Flexmenswear – MICHAEL BROUGHTON BATES LLC

Effective Date: April 22, 2026

At Flexmenswear, we are committed to delivering a seamless, transparent, and reliable shipping experience for all customers. This Shipping Policy outlines our processing times, shipping methods, costs, and delivery expectations. By placing an order on our website, you agree to the terms outlined below.

We encourage customers to read this policy carefully before completing a purchase to ensure a clear understanding of how orders are handled and delivered.

1. Company Information

Business Name: MICHAEL BROUGHTON BATES LLC
Store Name: Flexmenswear
Business Address: 4810 W 88th Ave, Anchorage, AK 99502, United States
Email: [email protected]
Business Hours: Monday – Friday, 8:00 AM – 5:00 PM (AKST)
Owner: Michael Broughton Bates

2. Order Processing & Cut-Off Time

All orders are processed within our standard business hours. Orders placed outside of these hours will be handled on the next business day.

Order Processing Details

Element	Details
Processing Days	Monday – Friday
Processing Time	1–2 business days
Cut-Off Time	5:00 PM (AKST)
Weekend Handling	Orders placed after Friday 5:00 PM processed Monday
Holidays	Processing resumes next business day

Orders placed before 5:00 PM (AKST) on a business day are typically processed the same day. Orders placed after the cut-off time will begin processing on the next business day.

Please note that during peak seasons, promotions, or holidays, processing times may be slightly extended due to increased order volume.

3. Shipping Methods & Carriers

Flexmenswear partners with trusted and established carriers to ensure secure and timely delivery.

Delivery Carriers

USPS (United States Postal Service)
UPS (United Parcel Service)
FedEx (Federal Express)

We select the most appropriate carrier based on destination, shipping efficiency, and operational considerations. Customers are not required to choose a carrier at checkout, as carrier selection is managed internally to optimize delivery performance.

4. Shipping Rates

We offer a simple and transparent flat-rate shipping model across all eligible orders.

Shipping Cost Overview

Shipping Type	Cost
Standard Shipping	$6.99 (Flat Rate)

There are no hidden fees associated with shipping charges at checkout. The displayed shipping cost reflects the full amount required for standard delivery services.

5. Estimated Delivery Timeframes

Delivery time consists of two stages: processing time and transit time.

Shipping Timeline Breakdown

Stage	Estimated Time
Order Processing	1–2 business days
Transit Time	2–5 business days
Total Delivery	3–7 business days

Please note that delivery times are estimates and may vary depending on factors such as destination, weather conditions, carrier delays, or peak demand periods.

6. Shipping Coverage

Flexmenswear currently ships within the United States.

Coverage Details

Domestic Shipping: Available across all U.S. states
Remote Locations: Additional transit time may apply
PO Boxes: Supported through USPS where applicable

We aim to provide consistent service across all regions; however, delivery times to Alaska, Hawaii, and remote areas may be slightly longer due to logistical constraints.

7. Order Tracking

All orders shipped from Flexmenswear include tracking capabilities.

Tracking Information

A tracking number will be provided via email once your order has been shipped
Customers can monitor their shipment progress in real time
Tracking updates are managed directly by the selected carrier

If you do not receive tracking information within the expected processing time, please contact our support team for assistance.

8. Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

Important Notes

Incorrect or incomplete addresses may result in delays or failed delivery
Flexmenswear is not responsible for orders shipped to incorrectly provided addresses
Address changes must be requested before the order is shipped

If an order is returned due to an incorrect address, additional shipping fees may apply for reshipment.

9. Delivery Attempts & Failed Deliveries

Carriers typically attempt delivery based on their standard procedures.

Delivery Conditions

If the recipient is unavailable, the carrier may leave the package in a safe location
In some cases, a delivery notice may be left with instructions for redelivery or pickup
Multiple failed delivery attempts may result in the package being returned to the sender

Customers are encouraged to monitor tracking updates to ensure timely receipt of their orders.

10. Lost, Delayed, or Damaged Shipments

While we work with reliable shipping partners, unforeseen issues may occasionally arise during transit.

Handling Shipping Issues

Lost Packages:

If your tracking information shows no movement for an extended period or indicates loss, please contact us. We will coordinate with the carrier to investigate and resolve the issue.

Delayed Deliveries:

Transit delays may occur due to weather, operational disruptions, or high shipping volumes. While we cannot guarantee delivery dates, we will assist in tracking and communication with the carrier.

Damaged Items:

If your order arrives damaged, please contact us within a reasonable timeframe and provide supporting evidence (such as photos). We will review the case and provide an appropriate resolution.

11. Order Changes & Cancellations

Due to our fast processing system, modifications are time-sensitive.

Policy Guidelines

Order changes or cancellations must be requested before processing begins
Once an order has been shipped, it cannot be modified or canceled
Customers should contact support immediately for urgent requests

We strive to accommodate requests whenever possible, but cannot guarantee changes once fulfillment has started.

12. Shipping Restrictions

Certain limitations may apply depending on location or logistical constraints.

Restrictions Include

Military addresses (APO/FPO) may have extended delivery times
Some remote areas may experience delays
Hazardous or restricted materials are not shipped (if applicable)

Flexmenswear reserves the right to cancel or adjust orders that cannot be fulfilled due to shipping limitations.

13. Responsibility & Risk Transfer

Once an order has been handed over to the shipping carrier, responsibility for delivery transitions accordingly.

Key Points

Risk of loss transfers upon carrier acceptance
Customers are responsible for monitoring delivery status
Flexmenswear assists with claims but does not control carrier operations

We remain committed to supporting customers in resolving any delivery-related concerns.

14. Customer Support

Our support team is available to assist with any shipping-related inquiries.

Contact Information

Email: [email protected]
Business Hours: Monday – Friday, 8:00 AM – 5:00 PM (AKST)

We aim to respond to all inquiries promptly and provide clear, helpful guidance.

15. Policy Updates

Flexmenswear reserves the right to update or modify this Shipping Policy at any time to reflect operational changes or improvements.

Customers are encouraged to review this page periodically to stay informed about our shipping practices.

Summary Table (Quick Reference)

Category	Details
Processing Time	1–2 business days
Transit Time	2–5 business days
Shipping Cost	$6.99 flat rate
Cut-Off Time	5:00 PM (AKST)
Carriers	USPS, UPS, FedEx
Business Days	Monday – Friday