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Return & Refund Policy

Last Updated: June 2026

Thank you for shopping with Flexmenswear. We want you to feel confident when purchasing from our store. This Return & Refund Policy explains how returns, refunds, and order issues are handled.

Return Window

Flexmenswear accepts return requests within 60 days from the date your order is delivered.

To qualify for a return, items must be:

Return Requirement	Details
Return Period	Within 60 days after delivery
Item Condition	Unused, unworn, unwashed, and in original condition
Packaging	Original packaging preferred
Proof of Purchase	Order number or receipt required
Return Fees	No return fees charged by Flexmenswear

Eligible Items

Most women’s clothing items purchased from Flexmenswear may be returned if they meet our return condition requirements.

Returned items should be free from:

Wear, stains, perfume, deodorant marks, pet hair, smoke odor, or damage
Alterations or signs of washing
Missing original tags or accessories, when applicable

Non-Returnable Items

For hygiene and quality reasons, some items may not be eligible for return, including:

Item Type	Return Status
Final sale items	Not returnable unless defective
Gift cards	Not returnable
Used or washed clothing	Not returnable
Items damaged by customer use	Not returnable
Intimate apparel or hygiene-sensitive items	Not returnable unless defective

How to Start a Return

To request a return, contact us at:

[email protected]

Please include:

Your full name
Order number
Item name
Reason for return
Photos, if the item is defective, damaged, or incorrect

Our support team will review your request and provide return instructions. Please do not send items back without contacting us first.

Return Shipping

Flexmenswear does not charge return fees. However, customers must follow the return instructions provided by our support team.

If the return is due to an incorrect, damaged, or defective item, we will help resolve the issue at no extra cost to you.

Refund Timeline

Once we receive and inspect your returned item, we will notify you by email regarding the approval status of your refund.

Approved refunds are processed within 10 business days.

Refund Step	Timeline
Return request review	Usually within 1–2 business days
Return inspection after receipt	Usually within 1–3 business days
Refund processing time	Within 10 business days after approval
Refund fee	No refund fee

Refunds are issued to the original payment method used at checkout. Your bank or card provider may require additional time to post the refund to your account.

Exchanges

If you need a different size, color, or style, please contact us. Depending on product availability, we may help you process an exchange or advise you to return the original item and place a new order.

Damaged, Defective, or Incorrect Items

Please inspect your order after delivery. If you receive a damaged, defective, or incorrect item, contact us as soon as possible at:

[email protected]

Include your order number and clear photos of the issue. We will review the matter and provide a suitable solution, such as a replacement, return, or refund.

Late or Missing Refunds

If your refund has been approved but you have not received it after the expected processing period, please first check with your bank or payment provider.

If you still need help, contact us at: [email protected]

Cancellations

If you need to cancel an order, contact us as soon as possible. Cancellation requests can only be approved before the order has been processed or shipped.

Once an order has shipped, it must be handled through the return process.